Privacy policy
Welcome to the Otinguema Privacy Policy page.
Otinguema respects your privacy and is committed to protecting your personal data.
1) Introduction
This Privacy Policy explains how Otinguema uses your personal information when you visit our site, interact with us and purchase our products or use our services.
You will also find a description of your right to privacy and how the law protects you.
It is important to you read this Privacy Policy and any other privacy policies we will provide to you, so that you are aware of why we use your data and how we do it.
If you have any questions or wish to exercise your right to privacy, please contact us at : contact@otinguema.com
2) Our website
Our website www.otinguema.com sells fashion accessories, small leather goods and women's clothing. This website is not intended for children or anyone under 18 years old, and we do not intentionally collect data about children.
3) The private data we collect about you
The data private or personal information is any information about an individual that can be was used to identify him.
Personal data are collected and processed by : Mrs. Jessica Marlène Nguema Metoule.
We collect a variety of information about visitors to the Otinguema website and about you, our great clients!
This personal data is divided into different categories:
Identity Data: first name, last name, username or similar identifier.
If you interact with us via social networks, your username on them may be part of it.
Contact Data: e-mail address, telephone numbers and delivery address of the products.
Financial Data: details of your credit card.
Technical Data: your IP address, login details, type and version of your browser, time zone and location, browser plug-in types and versions, your system and operating platform, and other technologies on the devices you use to access this website
Marketing and Communication Data: your preferences regarding whether or not we receive advertising from you, and your preferences for communication.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may come from your personal information, but is not considered as such by law, as this data does not directly reveal your identity. For example, we can aggregate your Usage Data to calculate the percentage of users who access a specific feature of the website.
In order to provide better content and services, the Internet website www.otinguema .com uses the Google Analytics website analysis service. Google Analytics does not follow your browsing habits on third party websites. The information about you to which Google Analytics has access does not contain any personal data about you.
We do not collect sensitive information (this includes details about your race or ethnicity, your religious or philosophical beliefs, your sex life, your sexual orientation, your political opinions, your trade union membership, information about your health, data genetic or biometric).
We also do not collect information about criminal offenses or convictions.
Please note that if you choose not to share your personal data with us or refuse certain contact authorizations, we may not be able to provide the requested products.
4) How is your personal data collected ?
We collect your Identity, Contact or Financial data when you complete our forms or by contacting us by mail, phone, e-mail, or social network.
This includes the personal data that you give when you:
* • you sign up to receive our newsletter,
* • ask questions or ask to receive information,
* • order our products ,
* • contact us on social networks,
* • enter a contest, promotion or survey,
* • leave comments or rating of our products.
5) Use of your personal data
We will use your personal data in accordance with the law. Generally, your personal data will be used in the following cases:
* • In order to execute the purchase contract on our website.
* • When necessary for our legitimate interests (or those of a third party) and your fundamental interests and rights do not exceed them. For example, when we perform anti-fraud checks during the payment process.
* • When we must meet any legal or regulatory obligations. For example, for keeping our sales records in accordance with tax compliance.
6) Explanations of the legal basis of the treatment of your personal data
We intend to use your personal data to:
* a. Register you as a new customer,
* b. Process your order placed with OTINGUEMA,
* c. Manage our business relations with you,
* d. Send you direct marketing communications,
* e. Allow you to participate in our events,
* f. Allow you to participate in a survey or contest organized by us,
* g. In order to resolve any disputes or claims of your by
Please note that we may process your personal data according to different legal grounds depending on the specific purposes for which we use your data. We do not perform automated decision making.
Do not hesitate to contact us for any questions about this to: contact@otinguema.com
7) Your preferences in advertising, marketing and communication
On our site, we do our most to make you clear what we are doing and what communications you will receive when you decide to subscribe to our newsletter. You also have the right to change your mind at any time and to decline. The simplest way to refuse is to click on the unsubscribe link at the bottom of the communication. Anyway, you can contact us sending an email to: contact@otinguema.com
8) Disclosure of your personal data
Your personal data may be shared with the parties listed below for the purposes set out in this Privacy Policy. Your personal data may also be shared if the law allows it.
Your personal data may be shared with the suppliers and service providers with whom we work (carrier for order or delivery and payment platforms).
We require that all third parties guarantee the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They only have the right to process your personal data for specific purposes and in accordance with our instructions.
9) Payment Information
Otinguema accepts credit card payments directly through www.otinguema.com and uses PayPal's third-party payment processing services to pay for products on the site.
Regarding the online payment directly on the Otinguema website, we are working with the Stripe website, which carries out data transfers directly to Otinguema.
All online payments will be made in accordance with the Payment Card Industry (PCI) Data Security Standard, and your billing data (which is used by these Payment Processing Services solely for the purpose of protecting against fraud) are encrypted before being sent to them. Subject to the exceptions below, your credit card information is sent directly from your browser to these payment processing services.
Otinguema never sees your permanent account number (PAN). This means that the payment form is displayed either on another site or in a box on the payment page.
With PayPal, we only record the symbols required to identify the transaction with PayPal, issue refunds, and recognize transactions made through PayPal .
10) International Transfers
The site www.otinguema.com is hosted on Squarespace located in the United States and whose coordinates are indicated in the legal notice. For this reason, some data may be transferred via our host in the United States. In case of transfer of personal data outside the EU, the GDPR requires the implementation of certain protection measures.
Squarespace is self-certified according to Shield of Data Protection called Privacy Shield EU-US and Switzerland-United States, which allows them to legally transfer personal data of EU and Switzerland to the United States, including to their data centers in the United States.
These certifications are validated by the European Data Protection Authorities as they provide a level of protection deemed satisfactory.
Your data are safe and your rights preserved in accordance with the laws on the protection of private data.
11) Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or accessed without authorization. In addition, access to your personal data is restricted to employees of Otinguema according to the need to know principle. Your personal data are processed according to our instructions and are subject to the obligation of confidentiality.
12) Links to third party sites
This website does not contain any link to sites or tier applications that s (with for example the ability to login via Facebook).
You have the possibility to access Otinguema social networks via a "button" sharing or access depending on the social network concerned. These accesses do not allow Otinguema to post to or access your profile. Regarding cookies linked to sharing via social networks, see the details in the cookie policy below.
13) Retention of data
The personal data collected will be kept throughout the commercial relationship between the Customer and OTINGUEMA and for a period of 24 months from the end of this relationship. However, the data can be stored and archived for a longer duration in compliance with a legal obligation, and this in accordance with the laws in force.
In some cases, you may ask us to delete your data. See your legal rights below for more information.
14) Your rights
In accordance with the General Regulations on Data Protection you have the following rights regarding your personal data, in accordance with data protection legislation:
* • The right to be informed : we have the obligation to inform you of how we use your personal data (what we do in this privacy policy);
* • The right of access : the right to make a request for access to data about you in order to receive a copy of the personal data that we hold about you;
* • The right of rectification : the right to ask us to rectify personal data about you that is incomplete or inaccurate;
* • The right to erasure, also known as " right to be forgetten" : in some cases, you can ask us to delete the personal data we have about you (except if there is a compelling legal reason that requires us to keep them);
* • The right to limit processing : you have the right in some cases to ask us to suspend the processing of personal data;
* • The right to portability of data : you have the right to request a copy of your personal data in a common format (for example a .csv file);
* • The right of opposition : you have the right to oppose the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).
Contact us if you wish to exercise any of the rights described above by writing to us an email to: contact@otinguema.com
You will not have to pay any fees for access to your personal data (or for the exercise of any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.
We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not delivered to a person not authorized to receive it. We may also contact you to obtain more information about your request, in order to give you a faster answer.
We try to answer all legitimate requests within a month. This period of one month may be exceeded if your request is particularly complex or if you have done more than one. In this case, we will notify you and keep you informed.
If you have any questions about this Privacy Policy or if you want to exercise your legal rights, please contact us to: contact@otinguema.com
15) Complaint to the Data Protection Authority
If you consider that Otinguema does not comply with its obligations regarding your Personal Information, you may address a complaint or request to the competent authority. In Portugal, the competent authority is ComissãoNacional of Protecção de Dados , Rua de São Bento , 148, 3º; 1200-821 Lisboa (Portugal ). You can send a request or complaint electronically by clicking on the following link : https://www.cnpd.pt/bin/duvidas/queixas_frm.aspx
How to contact us ?
If you have any questions regarding this Privacy Policy or to exercise any of your rights, please contact us by e-mail to: contact@otinguema.com
Cookies policy
During your first connection on the website www.otinguema.com, you are warned by a banner at the bottom of your screen that information about your browsing may be stored in alphanumeric files called "cookies". Our cookie policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all cookies on our website, their purpose and gives you the procedure to set them.
General information about cookies on the site
Jessica Marlene Nguema Metoule, as publisher of this website, may proceed to the implementation of a cookie on the hard drive of your terminal (computer, tablet, mobile etc.) to ensure a smooth and optimal navigation on our site Internet.
"Cookies" are small text files that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer.
The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and the performance of our website and to send you contents adapted to your centers of interests. None of this information is communicated to third parties except where Otinguema has obtained your prior consent or when the disclosure of such information is required by law, by order of a court or any authority administrative or judicial authority to know.
To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Otinguema website, their name, purpose and their retention period.
Setting your cookie preferences
You can accept or refuse the deposit of cookies at any time.
When you first log in to the Otinguema website, a banner briefly outlining information about cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing your navigation on the Otinguema website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal.
Depending on the type of cookie involved, collecting your consent to deposit and read cookies on your device may be imperative.
a. Cookies exempt from consent
Certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Otinguema.
b. Cookies requiring the prior collection of your consent
This requirement applies to third-party cookies that are termed "persistent" as long as they remain in your device until they are deleted or expired.
Because such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find below. This cookie family includes audience measurement cookies, advertising cookies (which Otinguema does not use) and social network sharing cookies (including Facebook, You Tube, Twitter and LinkedIn).
Audience measurement cookies provide statistics about the use and use of various elements of the website (such as the content / pages you visited). These data contribute to improving the ergonomics of the site. An audience measurement tool is used on this website: Google analytics whose privacy policy is available in French from the following link: https://policies.google.com/privacy?hl=fr
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site, including through a "button" application sharing according to the social network concerned.
c. You have various tools for setting cookies
Most Internet browsers are configured by default so that cookies are allowed to be posted. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or that only part of the cookies is accepted or refused according to their issuer.
ATTENTION: We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. In this case, Otinguema declines any liabibility concerning the consequences related to the degradation of your navigation conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you cannot claim any compensation for this fact.
Your browser also allows you to delete existing cookies on your device or to notify you when new cookies may be placed on your device. These settings do not affect your navigation but you lose all the benefit of the cookie. Please find below the many tools available to you so that you can set the cookies on your device.
d. The setting of your Internet browser
Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find below links to the help you need to access your browser's menu provided for this purpose.
Chromium : https://support.google.com/chrome/answer/95647?hl=fr
Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
Safari : https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
For any query or additional request for information on this policy cookies, thank you kindly contact us.
Updated on 26/06/2018